Q

What is the minimum order quantity?

A

We can accept sample orders. For example, the number of samples can be 1 or a group.

Q

How about your delivery time?

A

The specific delivery time depends on the items and the quantity of your order.

Q

Do you test all your goods before delivery?

A

Yes, we have test before delivery.

Q

How much do you charge for shipping?

A

Each product has been weighed and we will price it according to the carrier's charges.

Q

Can you provide OEM service?

A

Yes. We provide not only OEM service but also ODM service , such as designing logo, adding other modules for commercial or home use.

Q

What if my item arrives damaged, faulty or incorrect?

A

On the unfortunate case that this happens, please contact us as soon as you receive the item. Please provide your name, order number and issue so that we can get it resolved quickly for you.

Q

Do you handle shipments ?

A

1. For small order, we send goods by FedEx, DHL, TNT, UPS, express service on door to door term.  2. For big order, we send goods by sea or by air.

Q

What payment method do you accept?

A

We accept all payment methods include PayPal, T/T, Credit Card, Western Union and bank transfers. Please contact us for more details.

Q

What is your sample policy?

A

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. Any needed please contact our sales team.

Q

Do you post to all countries?

A

We ship globally to many countries. lf you are unsure, kindly contact us via email or message.